Omnichannel client engagement

Customers are using many channels to communicate.

The days of just using telphones and email are long gone. Now customers are spoilt for choices with various communication channels.

Today, beyond traditional communication channels, they can communicate with you through your website via chatbots, social media via messenger and dedicated mobile chat applications like WhatApps and WeChat.

Being able to effectively engage with them from this various channels becomes challenge.

We provide a pre and post sales client engagement platform to support the various channels client can engage with you.

With its secure app would enable your staff on the go could also quickly and securely respond to prospect or client enquiries.

Prospects and clients no longer have to deal with chatbots that sends client onto an automated workflow.

Secure by design, ISO 9001 and ISO 27001 certified, the system is GDPR compliant.

To know more, please do not hesitate to reach out to us.